Knowledge Agent
An AI knowledge base on your own sources. Every answer with the source attached.
Your HR team answers the same questions about leave, pay, time registration, and policies every week. The Knowledge Agent answers them from your own verified sources, and always cites where the answer comes from.
A proven building block, fitted to your sources
The same questions, every week, and sometimes an outdated answer.
Anyone who needs something interrupts a colleague or searches themselves. One person finds it immediately, another searches for half an hour, and now and then an answer goes out that is no longer correct.
Your policies and your regulations change faster than your documentation is updated. Onboarding new people therefore takes a long time.
And when someone leaves, their knowledge leaves with them.
Answers drawn only from your verified sources
Connects to your sources
We build the agent on top of your own documents and systems, employee handbook, policies, collective agreements, procedures.
Finds the right passage
The agent finds the relevant passages for every question, even when the question is phrased differently from the document.
Invents nothing
If the answer is not in your sources, it says so. It does not fill in gaps.
Always cites the source
Every answer references the document and the passage, so your employee can check it themselves.
Everything to put your knowledge to work
The same agent, three knowledge sources
Employee questions on time registration, pay, leave, and policies, answered in Microsoft Teams from your own sources.
Your people answer customers correctly and consistently, based on documentation that keeps changing.
Standards, sheets, and specs opened up for whoever has to work with them, always with the source.
How to introduce the go-to expert to your team
The objection to this kind of agent is always the same: that it just makes things up. So the source reference is not in the small print but up front.
This agent does not give an answer without a source.
- Works with
- Takes over
Reads
- Languages
- Available
- Hands over
- Leaves behind
Expertise accessible to everyone, and verifiable.
Shorter search time, consistent and correct answers, new people productive sooner, and less dependence on a few key people.
We roll out the same building block again and again; only the knowledge source differs. That makes a second application inside the same organization considerably faster than the first.
The questions that always come back
Not this one. It draws its answer from your verified documents and attaches the source. If it finds nothing, it says so. We prefer to show that live on your own documents.
That is true at most organizations, and it is no reason to wait. The management process to keep the knowledge base current is part of the engagement, that is exactly the difference with a tool you install yourself.
No. Access rules follow your user groups. Anyone who may not open a document today gets no answer from it through the agent either.
Put your own
knowledge to work
Show us a slice of your documentation and we will demonstrate verifiable answers, with the source attached.